Merchant Account Headaches- and how to avoid them

Recently there’s been a lot of controversy and talk about the way merchant banks provide merchant accounts. You might have seen the article TechCrunch posted about Fabulis and the fallout from Citigroup suspending their account for “nonexistent objectionable content”.
This highlights one of the major surprises that a lot of online businesses find out- merchant accounts [...]

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Testing Site support, additional currency support and a change log (oh my!)

Over the past few weeks we’ve been collecting feedback about new features, functionality and fixing a few issues. We appreciate all the feedback and have got some great updates to share today.
Over the weekend we launched a new testing site feature. This feature allows you to always have a separate version of your Recurly deployment available to [...]

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Metered Billing Support (a.k.a. Usage-based Biling)

The billing space is evolving and growing rapidly, and subscription billing is no exception. One of the most frequently requested features we get at Recurly is for “metered billing”. Metered billing is the act of charging customers monthly based on their usage of a service, similar to a cell phone plan or electricity bill. These [...]

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Fixing our email issues

Subscription billing is a pain and we’re trying to make your life easier by simplifying it for you. Well, it turns out that email is also a pain and we’re turning to someone else for help. Over the next couple weeks, we’ll determine the best way to reliably deliver your emails with the correct domain keys, SPF records, etc so that they work even better than if you were to send the emails yourself.

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Ruby on Rails Client Application now available

At Recurly, we’re all about making developers lives easier. We’ve gotten some great feedback on the Ruby client library, but we thought a simple rails application would make things even easier.
I’m happy to announce an open source Ruby on Rails client application available now up on github. The client application demonstrates the REST [...]

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How to maximize your yearly subscription renewals

This past week, I’ve heard from multiple customers who offer yearly subscriptions. They took the easy route and implemented it with one time transactions — in other words, the subscription is valid for a year and then never renews. When they find out about Recurly, sometimes they want to simulate that behavior and not have the subscription renew because that’s what their customers are used to. While Recurly can do that, there’s a better way to maximize your retention rate and still keep your customers happy.

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.NET Client Library for Subscription Billing

As a .NET developer, I am excited to announce that Recurly now has a C#.NET client library well under way! We polled our customer base and found a large number of our customers are powering their websites with ASP.Net, but they don’t have many options today when it comes to simplifying their subscription billing.

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Beta now available to everyone

Today is another exciting day for Recurly. After two months of being in a private beta, we’re opening up the sign-up to everyone. Our product was fully functional entering private beta. With the help of our initial beta companies, we improved the user experience, expanded our payment gateway support, re-evaluated our pricing, and processed thousands of transactions.

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UI Refresh, Invoices, and More Gateways

Wow! January has been an incredibly busy month for Recurly, and we’re just halfway through! We’ve been hard at work integrating the feedback from our beta users into Recurly, and we’ve got a lot of great progress to show. Last night, we phased in a number of updates to Recurly that ranged from cosmetic (a [...]

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