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Recurly Press Kit

Includes PDF guide, logo image and,
vector image for print.

Download Press Kit (1.2MB) .zip

New PCI Security Standard Clarifies Best Practices for Merchants

Credit card industry requiring e-commerce companies to redouble efforts in safeguarding all aspects of their web operations against data theft New requirements recently published by the Payment Card Industry (PCI) Security Standards Council will increase demands on e-commerce companies to verify the protection of their customers’ credit card data. Many of these changes, documented in version 3.0 of the PCI council’s new data security standard, emphasize the need for explicit due diligence from e-commerce merchants, … Read More…

Please Review Our New Terms of Service

At Recurly, we’re constantly making updates to our product to give you new features and an improved Recurly experience.  With these new improvements come changes to our Terms of Service, effective April 9, 2014.  This new policy allows Recurly to better accommodate new features and services by allowing third party partnerships to offer you more services in your Recurly account, such as tax support (Sales Tax, VAT, GST) and Account Updater functionality. A Terms of … Read More…

Security News: OpenSSL Bug Impacts Most of Internet

As reported in the news this week, a major bug nick-named heartbleed was reported in OpenSSL, the open source cryptographic library used by websites around the world to protect users information being transmitted over the internet. The heartbleed bug impacted an estimated 2/3rds of all websites so we had to react quickly to ensure your data stayed safe. What are we doing? On Monday April 7th, within two hours of the heartbleed bug report, we … Read More…

Credit Card Declines: Time of day is critical

DID YOU KNOW? Credit card decline rates increase 44% to 55% every day during the ‘Wee Hours’ of the morning? In the world of payment processing, there is a very predictable pattern of ‘galloping’ transaction volume throughout the day. This pattern of transaction volume also comes with a very predictable pattern of fraudulent activity, which tends to occur at a heightened rate between the hours of 1:00am and 4:00am. By observing these patterns for many … Read More…

Collect US Sales Tax with Recurly!

We’re excited to announce the release of Recurly’s most requested feature, US Sales Tax! This new feature will allow merchants to collect US Sales Tax for any charge within Recurly. Available at no extra charge, the US Sales Tax feature is available to you without upgrading or paying additional fees. Simply enable this feature in your Admin settings. This is the first of 3 planned iterations that we’ve broken out into feature-specific releases in order … Read More…

Pro Tip: Calculating your Recurly Invoice

We’re all about transparency here at Recurly. So when we hear from a merchant who’s confused about their monthly invoice, we’re always happy to break down their invoice and explain how each line item is calculated. After all, it’s important to know what you’re paying for. Have you ever wondered exactly how your monthly Recurly invoices are calculated? Follow these steps to find out: 1)  Pull an export of your Transactions in UTC** Make sure … Read More…

Do I Need SSL since Recurly is PCI compliant?

We are often asked whether or not merchants need SSL, given the the fact that Recurly is already PCI compliant.  The short answer is Yes.  Any website handling credit card information should always use SSL in conjunction with Recurly’s PCI compliant checkout forms to best ensure customer data is encrypted and secure. SSL (Single Secure Layer encryption) is a method for encrypting data as it travels across the internet and ensures that the data remains … Read More…

Pro Tip: Navigate Between Multiple Recurly Sites

Whether you have multiple products using Recurly, or have a production, sandbox, developer, and QA site, Recurly makes it simple to navigate between each site with just one set of credentials. To access a Recurly site from a specific account, just follow these steps: Access your user role page Click Invite User Enter the email address of your main Recurly account Choose their access level permissions, then click Invite User When you log in under this … Read More…

Pro Tip: Subscription Renewal Dates with Recurly.js

When creating a subscription, Recurly will default to starting that subscription immediately.  Sometimes you want to have the option to give a particular customer a different trial length, a future start date, or charge them a prorated fee for the remainder of the period and have them renew on a certain date (ex. all renewals are on the first of the month).  Recurly.js has you covered for all three of those scenarios. You will need … Read More…