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Recurly Blog

Monthly Archives: March 2010

When to collect credit card numbers

This question recently came up at the Freemium Summit on a pricing panel where I spoke; if you are offering a trial or a freemium service, when should you ask your users for a credit card number? Asking for a credit card number is a significant hurdle for most people.

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Pricing improvements from your feedback

Wow, thanks for all the feedback. Several customers have shares some compelling work flows and stories with us. We are excited about how you’re using the product today and we want to continue to be useful to you. As a result, we are making a few additional improvements to our pricing and signup flow.

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Pricing Response from the Recurly CEO

Thanks to everyone who has contributed feedback about our pricing. We have been researching our pricing strategy for several months in an effort to build a competitive and sustainable business. During the beta, we reached out to several customers about our new pricing. I strongly believe our new pricing is closely aligned to our value in helping you deploy subscriptions with minimal effort so you can focus on building a valuable service.

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Announcing our new pricing

At Recurly, we always advise our clients to keep their pricing simple. Simple pricing reduces friction between you and the customer; it’s difficult to see value when the pricing is difficult to explain. After months of innovating in the subscription billing space, we are also innovating with our pricing. Today, we are announcing four ways to purchase Recurly.

Most billing providers prices increase as your business becomes more successful. Instead, we are aligning our subscription packages around our features. With our three packages, you have access to a wide variety of options appropriate for small projects to large companies.

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Immediate One-Time Transactions

I’m happy to announce the latest addition to Recurly’s API, immediate one-time transactions. Our API has supported additional one-time charges for a while, but those charges are not actually transmitted to the payment gateway until the next batch of transactions is processed. This new addition to the API allows you to create a charge, invoice, [...]

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South by Southwest- here we come!

It’s that time of year where many developers, startups, small businesses and more make the trip down to Austin for SxSW interactive- and so will we. If you’re attending too- we’d love to meet you! Both Isaac (@isaachall) and I (@timishungry) will be out, about, around and through the sessions and events. We’d love to [...]

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Merchant Account Headaches- and how to avoid them

Recently there’s been a lot of controversy and talk about the way merchant banks provide merchant accounts. You might have seen the article TechCrunch posted about Fabulis and the fallout from Citigroup suspending their account for “nonexistent objectionable content”. This highlights one of the major surprises that a lot of online businesses find out- merchant [...]

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