One of the most exciting things about the launch of Recurly is that we continue to gather valuable feedback from our customers on a daily basis. We’re excited by the wide variety of businesses that have launched compelling subscription-based services and continue to learn from the customer themes that are emerging. Our goal is to better understand how our customers are using Recurly so we can introduce a standard pricing structure that will best suit your needs going forward.

As we seek more customer feedback, we have some important messages we believe you’ll like:

Effective immediately – Recurly will be FREE during our promotional period. (see details) (http://recurly NULL.com/pricing/)

After the promotional period, we will ‘grandfather’ our early customers.

That’s right. If you have already implemented Recurly, or do so during the promotional period, you will have the option to either lock-in to our earlier pricing packages, OR elect to move to our upcoming pricing. (There’s no trick here, you will be able to review the new pricing before making your decision!) Our intent is to take great care of our earliest customers, and to make sure that any subsequent changes are not the least bit disruptive to your ongoing success with us.

Most importantly, we’d like to hear from you during this process. Please participate by filling out this simple survey (http://www NULL.surveymonkey NULL.com/s/X8NCPYP) on pricing. We’ll take your feedback into consideration as we form our upcoming pricing plans.

We continue to be dedicated to helping you launch and scale successful subscription businesses.

Sincerely,
Isaac

Recurly, CEO