We recently created a new documentation site to make our knowledge base more accessible and discoverable. We want to help our customers get live as quickly as possible. Please let us know if there’s anything else you would like to see on this new site. Over the next several weeks, we are working to add more code samples using the client libraries and API calls.
One of the most exciting things about the launch of Recurly is that we continue to gather valuable feedback from our customers on a daily basis. We’re excited by the wide variety of businesses that have launched compelling subscription-based services and continue to learn from the customer themes that are emerging. Our goal is to [...]
If you’ve been thinking about offering subscription billing for your business, but haven’t yet been able to get comfortable that you’ve found the right solution for your business. Look no further. Recurly offers the spectrum of functionality ranging from quick solutions using our hosted payment pages (with your company look and feel), to more deeply integrated solutions using Recurly’s API.
We experienced a brief outage in the early hours of this morning due to an error that occurred after a site update. This did not impact billing cycles for our customers but it may have had impact on new subscription creations during the period for some customers. The issue was identified and corrected by 7:30 [...]
Today, Bryan Johnson, CEO of Braintree Payment Solutions, wrote an open letter to Authorize.NET and PayPal about the importance of credit card portability. It’s a major problem in the industry that affects us as well. At Recurly, we’re proud to join the Credit Card Data Portability Standard initiated by Braintree.
A customer recently asked us, what does Recurly have to do with the UFC? How did we know our customer demographics overlapped? Besides having mad genius talents, we use a bit of technology from one of our clients. ReTargeter knows who visits our website and thinks that because you visited our site once, you might be interested in visiting again.
Every so often I hear about a company that wants to bill all their subscribers on the first of the month. Sure, a lot of companies bill on the first of the month. This has its roots in the old school manual invoicing days of yore. In the digital age, there’s almost no excuse to invoice on the first of every month.
This question recently came up at the Freemium Summit on a pricing panel where I spoke; if you are offering a trial or a freemium service, when should you ask your users for a credit card number? Asking for a credit card number is a significant hurdle for most people.