We’ve had an increase in our trial signups this week, and with that came an increase on questions about our pricing. The questions fielded this week made us realize we could simplify the way we presented our pricing. Today we rolled out changes to our pricing page. While Recurly pricing remains the same, we’ve hopefully [...]
Subscription business models are attractive for many different kinds of businesses. However, recurring billing can be tricky, error prone, and consuming from a customer support and engineering standpoint – which is why we recommend outsourcing your recurring billing and subscription management to Recurly. Step One: Create your subscription plans Once you sign up, you will [...]
Recurly is pleased to announce the addition of VAT support to the Recurly feature set. After feedback, beta testing, and more feedback from our friends in the EU, subscriptions can now be billed with Value Added Tax. For companies established in the EU, Recurly will automatically add a new VAT section to the company configuration [...]
Our company aims to deliver outstanding value to our customers. We’re also very clear that this common ambition is rarely achieved through just the delivery of great technology and pricing without also delivering great people interactions. The decision to outsource your billing is one that requires a level of trust and comfort that is only [...]
Recurly helps you communicate billing information to your customers by automatically emailing them when they sign up for a subscription, upgrade or downgrade, renew, or perform nearly a dozen different actions. We also BCC a copy to your company so you know exactly what we’re sending your customers.
Some of our merchants really stumped us when they weren’t getting a copy of these emails. After months of testing, we finally found the reason why these BCCs did not reach you: Google Mail does not send emails to groups when the group is on the BCC line. In other words, you can BCC an individual with Google Mail (or GMail) but you cannot BCC a group.
At Recurly, our goal is to help our clients professionally manage their subscription billing. That means we want you to look your best. To that end, we are thrilled to announce the latest revision of our Hosted Payment Page. The latest version incorporates dozens of enhancements aimed at giving you more flexibility and improving the customer conversion funnel. First, let’s compare the old (left) and the new (right):
The short answer is: Flexibility and Total Cost Of Ownership We’re glad you asked – because this could save you many hours of development, and many curse words before learning the hard way – on your own precious company’s dime. Every payment gateway is designed to handle one-time transactions. Some gateways like PayPal and Authorize.Net [...]
We have just completed a very big milestone for our company, and want to share the good news with you. We recently closed a round of fundraising, led by Polaris Venture partners along with an all-star cast of investors, including: Michael Dearing from Harrison Metal, Josh Felser and Dave Samuel from Freestyle Capital, Larry Mohr, Dave McClure (500 Startups), Nivi Babak and Naval Ravikant, and others.