Author Archive: Floyd Smith

Floyd is Sr. Content Marketing Manager at Recurly.

PCI DSS 3.1 Standard Released with Immediate Effect

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PCI compliance

Image courtesy Infosecurity magazine

Recurly is working hard to help educate subscription billing companies about the Payment Card Industry Data Security Standard - PCI DSS. We issued a white paper about PCI DSS V3.0, a recent, comprehensive update to the standard.

Now, right on its heels, PCI DSS Version 3.1 has been released. The new version is effective immediately, but some requirements are future-dated. Recurly customers and others will need to review their system implementations, third-party software, and Internet-connected hardware devices for compliance with the new release.

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Verizon Says “Holistic Approach” Needed for PCI Compliance

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PCI compliance

According to PricewaterhouseCooper, security incidents have grown an average of 66% per year for the last five years running. While breaches at retailers and entertainment companies make headlines, all kinds of organizations are affected.

So a newreport from Verizon Enterprise should soon be found in the briefcases and backpacks of company managers around the world. The 2015 Verizon PCI Compliance Report says that only 20% of companies passed their interim PCI compliance test in 2014 – and that this low rate of compliance still represented a nearly 100% increase in interim compliance from the year before.

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Merchants See Strong Revenue Recovery

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Recovered Revenue

Recurly’s subscription automation has a wide range of benefits. A new analysis of Recurly customer transaction data shows that established Recurly customers earn back an average of more than seven percent of total revenues from Recurly’s revenue recovery features alone. 

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Churn's True Cost

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Churn

In our previous post, we described churn as an all-too-neutral term for what it really describes - losing customers, often quite quickly. Now, we take a look at what churn can do to your business.  

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The Real Meaning of "Churn"

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Churn

“Customer retention rates ultimately determine whether your business is growing profitably or not.” - Dan Burkhart, Recurly CEO, November 2011

Here at Recurly, we do all we can to combat churn among your customers. After all, the typical Recurly customer saves more by recovering revenue - which contributes strongly to reducing churn - than the cost of their Recurly subscription.

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