Subscription services continue to prevail, and the importance of automation and a flexible technological infrastructure cannot be overstated. As companies work to meet the evolving needs of their customers, the role of advanced technology becomes crucial to improve retention. From onboarding to customized billing, payment processing, and plan management, the...
In a market where subscription services continue to gain popularity, offering personalized experiences can set your business apart from competitors–becoming a unique selling point that attracts and retains customers in a landscape where differentiation is crucial. Over the last year, once-familiar concepts like pricing, payments, and personalization have gained newfound...
Companies frequently ponder their performance metrics and wonder, "Is this good? How do we stack up against our competitors?" Understanding where you stand in the industry is crucial, and that's where benchmarks come into play. Recurly is excited to introduce built-in benchmarks in our Reporting & Analytics. It allows...
The subscription model continues to experience major shifts in consumer behavior and expectations, where flexibility is not an option but a necessity–for both physical products and digital subscriptions. Additionally, as the global economy profoundly influences subscriber preferences, the key to sustainable growth lies in adapting to the latest trends in...
Hello, everyone! Mary Rosberg here. As Recurly’s Growth Evangelist, I come across the most interesting stories about subscriptions. As we kick off 2024, I want to take a moment to review what the past year was like for subscriptions worldwide. I have to say, it’s been a fascinating ride. Customer...
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Welcome back to Subscriptions Weekly! We've got exciting news to share. In 2023, Recurly helped its customers recover a whopping $1.2 billion in subscription revenue worldwide. Over in the media landscape, CNN's CEO, Mark Thompson, is considering a digital subscription model, and Apple now allows U.S. developers to link to...
Hello, and Happy New Year! While the weather outside has been balmy (for most of us), we hunkered down and readied the 2023/2024 winter product launch including a revamp of our Recurly Product Docs site to make it easier to find what you need when you need it. Let...
Did you know that only 25% of people take the time to read software manuals? We set out to upend that statistic by making ours so compelling you can’t turn away! Recurly is thrilled to announce the launch of our newly revamped Product Documentation site. We understand the...
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Welcome back to Subscriptions Weekly! We’re kicking off the year with exciting news as we warmly welcome Joe Rohrlich as the new CEO of Recurly. Bobbie, the organic baby formula startup, is adjusting to soaring demand, and the looming challenge of failed payments may cost subscription companies over $129 billion...
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Happy New Year from all of us at Recurly, and welcome back to Subscriptions Weekly! For the first issue of 2024, we review Amazon’s decision to include ads in Prime Video and how much it would impact its revenue. Also, while a handful of consumers are canceling streaming services, others...
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