A streamlined payment process brings simplicity to your business. It helps reduce churn and build trust with customers.Continue Reading
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If you’re wondering if recurring payments and subscription billing are right for your business, consider this: How often do you think of your business as a one-off sale?Continue Reading
Recurly’s fastest-growing merchants understand that global expansion is a corridor to new subscriber acquisition and revenue growth. To turbocharge that growth we are continually adding new payment options.
These payment options support merchants global expansion desires by enabling you to offer the most popular payment methods that your subscribers can use both domestically and around the world.Continue Reading
Attention all billing and payment engineers and enthusiasts!
Recurly will be hosting the February meeting of the Bay Area Billing and Payment Engineers Meetup Group, and we’d like to extend an invitation to anyone interested in attending. Membership in Meetup or this group is not required. More information about this group is available here.Continue Reading
Consumer expectations are changing the way merchants run their business, and there’s no better example than Dish Network. Dish CIO John Swieringa’s recent comments on how the company’s IT group “tries to be a source of innovation for the company, not just an IT shop”, highlights innovations occurring around the subscription model and the monetization of content. The company has worked closely with Recurly to enable agile subscription billing for their exciting offerings at Sling TV. And, in a short time, Dish’s approach to streaming video has seen great initial success with more than 250,000 sign ups.
“Insufficient Funds”, “Invalid Card Number”... phrases that merchants fear most. Especially the mysterious, ambiguous “Declined”.
These are messages that accompany a declined credit card. But the decline is not the end of the road for merchants using Recurly. Our service automatically retries many failed transactions. These retries are frequently successful, recovering otherwise-lost money and preventing subscribers from churning.Continue Reading
The joy of taxes! Not only do you have to levy them, you have to report them. Merchants will be required to register for VAT in all EU countries where they sell a digital service. With VAT, you’ll thankfully have registration filing options, but you may want to review your product pricing strategy before choosing.
New VAT ru les effective January 1, 2015 will likely have significant implications for your business. Recurly has you covered with our new and improved EU VAT feature available on December 15.
All cash flow begins with the invoice, and today Recurly is making it easier to get paid by providing merchants with the ability to include custom notes in customer invoices.
Whether it’s terms and conditions or customer notes, you have new flexibility to better communicate with customers. You can preview and edit your notes before creating the invoice.Continue Reading
We’re constantly looking at ways to improve your user experience. A few months ago, we rolled out some updates to the Accounts, Transactions, and Coupons pages to support faster page loading, searching and sorting. Once that was done, it was a natural progression to bring the Invoices and Subscriptions pages up to speed as well. Today, we’re excited to announce that you can now search, filter, sort and see real-time counts on all four pages in the Customer Service section.Continue Reading