Ruff Times Before Recurly: How PupBox Fought Churn with Pricing Flexibility

PupBox — like many of its puppy customers — was facing growing pains.

No, there wasn’t any shortage of adorable consumers: the subscription box for puppies (and their human owners) has been a hit since 2013. 

But PupBox did face high churn rates due to its inability to offer subscribers an incentive to sign up for longer-term plans.

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Streamlining Growth and Automating Processes: The Pipefy Story

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Customer Case Studies SaaS Pipefy

“Doers drive change. We empower them.” -- Pipefy video

These six words succinctly describe Pipefy’s mission: to make work easier and faster through workflow automation and organization. Since Pipefy launched in 2015, companies like Volvo, Wipro, Capgemini, and IBM have embraced Pipefy’s powerful platform. Today, Pipefy is used by doers in over 215 countries.

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How LiveChat Grew Revenue and Increased Customer Happiness With Recurly

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Customer Case Studies LiveChat

We’ve all seen those little chat icons that pop up at the bottom of countless web pages, asking if you need any help or want to chat with customer support. 

As it turns out, there’s more to chat support than meets the eye. LiveChat, one of the pioneering providers of online customer service software, has been assembling a complete customer service platform since 2002 in order to help over 30,000 companies manage tickets, create AI chatbots, and keep knowledge in a single place.

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Increased Transaction Success and Subscription Scalability: Two New Case Studies From Recurly

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Customer Case Studies

Output is an LA-based company that develops innovative software products for musicians, composers, producers, and sound designers. The company’s focus is simple: groundbreaking concepts, new sounds, and new sources of inspiration.

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A Subscription Box Company Working to Empower Women: With Help From Recurly and Shopify

The first subscription box service appeared in 2004. Called The Sampler, if offered samples of products from independent, web-based artists and shops. Various other boxes emerged soon-after. Early successes include Quarterly, Birchbox, NatureBox, and BarkBox (Recurly is proud to count the latter two as customers!).

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Tailor Brands and Recurly Deliver a World of Powerful Branding

Tailor Brands was founded on the belief that powerful branding should be accessible to everyone, regardless of skill level, background in design, or budget size. The company describes its platform as the world’s first automated branding agency—providing AI-software that creates unique brand identities and elements on the spot.

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New Payment Options and Improved Subscriber Experience Propel Cook Political to Impressive Expansion

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Customer Case Studies

For anyone interested in politics, an organization such as The Cook Political Report can be an important resource. Cook Political is an independent, non-partisan weekly newsletter that analyzes elections and campaigns for the US House of Representatives, US Senate, State Governors, and President, as well as American political trends. Founded in 1984, The Cook Political Report has evolved from a print-only publication to an online platform with a highly popular electronic newsletter available via individual and group subscriptions.

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How Recurly’s Flexible Platform Supports JW Player’s Revenue Growth

JW Player is an impressive company. It has developed into the world’s largest network independent video platform, used in 193 countries and powering 20 billion videos via two billion unique devices each month. That represents 900 million hours of video—or approximately five percent of all videos streamed online. Since 2013, JW Player has used the Recurly subscription management platform to monetize its SaaS business.

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How Recurly Helps Asana to Scale Accounting and Finance Operations

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Customer Case Studies NetSuite

Asana makes a popular SaaS app used by business teams to more effectively track and manage work and projects. In 2012, the Asana team needed a robust solution to manage their subscription billing and payments functions. They chose the Recurly subscription management platform, and  built it into their financial operations, to power their growth in the enterprise SaaS category.

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Why Sittercity Relies on Recurly: A New Case Study

In many communities, finding a babysitter or nanny is hard. Sittercity realized the challenges parents and others faced and launched a website to solve the problem, providing parents with a better, more effective way to find childcare. Founded in 2001, the service—which is accessed via a monthly subscription fee—has connected millions of families across the U.S. with qualified babysitters and nannies.

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