Research Gives Insights on Recurring Invoice Recoveries Over Several Segments

In a previous blog, we talked about how Recurly’s machine learning models help recover recurring invoices which initially failed and had entered the dunning process. Today, we want to share some analysis on the recovery rate for such invoices. Knowing what recovery rates are typical for your business allows you to analyze the effectiveness of your dunning strategy and make improvements as necessary.

Continue Reading

How Data Science Work Reveals Hidden Trends in Payment Success Rates

In a previous blog post, we outlined how Recurly uses machine learning in our Revenue Optimization Engine to predict transaction success and maximize your revenue. This unique Recurly technology is an example of how machine learning, if handled correctly, can be a powerful tool for preventing involuntary churn. 

Continue Reading

New Recurly Research Illuminates Trends in Subscription E-Commerce

The subscription e-commerce market has continued to grow exponentially year after year. To take advantage of the many benefits the subscription model offers, it’s important to understand current trends in terms of product offerings, growth beyond recurring revenue, and plan structures. 

Continue Reading

New Research Provides Insights on the SaaS industry

posted in:
metrics SaaS benchmarks Recurly Research

While many statistical trends apply to all subscription businesses, it’s important to also understand the unique challenges different subscription industries face. For example, how best to structure one’s product offerings, what discounts if any should be given to customers willing to commit long-term, and what role does pricing play?

Continue Reading

Monthly vs. Yearly Pricing: An Analysis

posted in:
Recurly Research

Continue Reading

Subscription Benchmarks: Top Payment Decline Reasons

posted in:
Recurly Research

There are so many factors that can cause a recurring credit card transaction to be declined: out-of-date or inaccurate card information, insufficient funds or temporary hold, gateway issues, and fraudulent activity, to name just a few. When payments are unsuccessful, subscription businesses can lose subscribers to involuntary churn.

Continue Reading

New Subscriber Churn Benchmarks and Why Managing Churn Is Critical

posted in:
Churn benchmarks Recurly Research

In the last few weeks, the headlines around subscription commerce have centered on two main players: Moviepass and The New York Times.

Continue Reading

New Recurly Research Examines Subscriber Retention

As an objective measure of business performance, benchmark data is an invaluable resource on which businesses rely to help them make better-informed decisions. With a wide range of customers in multiple industries using Recurly, we have unique access to comprehensive data and metrics, which subscription businesses can use to make those critical decisions.

Continue Reading

Gift Cards: Time to Redemption Makes the Difference

In February, couples around the world plan for how to celebrate Valentine’s Day. While flowers and chocolate are time-tested testaments of affection, gift cards have become a popular choice in our more modern, e-commerce-driven times.

Continue Reading

New Research on Subscriber Acquisition Methods and Results

posted in:
analytics metrics research Recurly Research

Benchmark data is an invaluable resource. It can help businesses make better-informed decisions and provide an objective means to gauge business performance. Recurly has unique and valuable access to comprehensive data and metrics that can help subscription businesses make those critical decisions.

Continue Reading

Ready to Get Started?

Request a Demo

We use cookies for analytics and to improve our site. You agree to our use of cookies by closing this message box or continuing to use our site.
To find out more, including how to change your settings, see our Cookie Policy.