After several surveys and many phone conversations with our customers, we’re pleased to announce our new pricing for the Recurly service. Many thanks to the hundreds of Recurly customers who participated in helping us understand the primary issues and concerns around our pricing structure.

Today, we’re proud to announce that we’ve designed our pricing structure to be ‘stage appropriate’. We’ve lowered the monthly fee on our lowest tier by 40%, an added variable pricing – based on your transaction volume – so that our smaller customers will enjoy lower monthly fees as their business scales. Our largest customers with high transaction volumes will pay higher monthly fees (for managing large amounts of users) but lower transaction fees.

Please review the details of our new pricing plans (http://recurly NULL.com/pricing)

We also responded to your strong feedback about feature-based pricing, and have made all Recurly features accessible to all levels of plans. Independent of your stage of growth, all of our customers can now take advantage of advanced features without paying a premium.

As promised, our customers who were live before July 1 may choose to be ‘grandfathered’ into the previous pricing if they choose. There is no action required to do so.

Thanks again for all of the fantastic input through this entire process. We’ve gotten to know many of our customers and have been pleased to hear more about your successful subscription businesses.

We look forward to hearing your comments. If you would like to speak with us directly, please send a note to pricing@recurly.com (pricing null@null recurly NULL.com).

-Sincerely
The Recurly Team