Event Recap: Subscription Show

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industry events

Last week, Recurly was a sponsor at the first annual SUBSCRIPTION SHOW, hosted by Subscription Insider and held in the beautiful if chilly downtown Boston. The show featured presentations and panels from some of the top in the industry including Worldpay, JPMorgan Chase, the NBA, A+E Networks, Sirius, Marvel, and Intuit, along with a number of other other Enterprise businesses and SMBs. The primary subscription verticals represented were OTT/streaming media, publishing, SaaS, and box of the month, and most attendees are from companies looking to mature their subscription product offerings or transition their product/service into a subscription model, rather than businesses that are completely new to subscriptions. 

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Why Pausing a Subscription Can Be a Powerful Retention Tactic

There comes a time when a subscriber may consider canceling a subscription. In fact, nearly 40% of subscribers of any service type​ cancel. More than a third cancel in less than three months, and over half cancel within six, according to a study by McKinsey and Co. So, how can you get subscribers to stick around? Instead of allowing subscribers to churn, you can retain them by enabling them to pause their subscription. 

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Spreading Good Cheer Through Subscriptions This Holiday Season

That time of year is approaching, when sleigh bells are rung, dreidels spun—and retailers look forward to making their revenue numbers for the year. 

For retailers and shoppers alike, the holiday season officially kicks off on Black Friday followed by Cyber Monday, an even more popular shopping day. Last year, 67 million shoppers stole time away from work to make a dent in their holiday gift list on Cyber Monday. Overall, online purchases account for around 20% of holiday sales. 

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Protect Your Revenue With Gateway Failover

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New Features Payments gateway failover

You rely on your payment gateway for business success. Without it, you simply can’t accept payments from customers. Unfortunately, all gateways at one time or another experience outages and performance issues. Across Recurly’s supported gateways, we’ve documented an average of 40 performance issues per year. With downtimes up to several minutes, this can add up to significant lost revenue. This is no insignificant concern for an online business because transaction success directly contributes to maximizing your revenue. 

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Event Recap: SUBTA’s Recur Conference

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Event industry events

Last week, the Subscription Trade Association (SUBTA) hosted several hundred attendees in downtown Chicago for their annual Recur Conference. Recur brings together new Direct-to-Consumer (D2C) subscription businesses, industry veterans, and subscription vendors for three days of learning and networking.

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GoCardless Partnership Provides Additional Global Payment Options

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Partners Payments ACH Recurly News

Recurly is pleased to announce a new partnership with GoCardless, the leading global fintech for recurring payments, which will allow our customers to provide additional payment options to their subscribers and prospects. These new bank debit options include SEPA (Eurozone) and Bacs (UK), along with ACH (USA). More than 30% of Recurly’s customers are either selling globally or have immediate ambitions to grow globally. These new payment options, available in Q1 2020, will enable Recurly merchants to grow their international subscriber base, increase revenue, and reduce the fees associated with using other payment methods. 

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Event Recap: Foundermade’s Consumer Discovery Show

Last Wednesday, Oct. 16th, Recurly attended Foundermade’s Consumer Discovery Show West. This show had its origins as a networking event which eventually evolved into an annual conference that hundreds of breakthrough brands attend in order to showcase their products and their expertise in growing a small business. 

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It's Here! Recurly's API v3 is Now Available

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API developers

Hello fellow subscription billing enthusiasts! It is my pleasure to share with you fantastic news of Recurly's API v3. The API is now available to everyone! Read on for a brief history of the API, its newest features, and links to our new Developer Portal and client libraries!

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Join Recurly at Recur Conference October 20th-22nd

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industry events

Recurly is heading to Chicago in a few weeks to attend Recur, powered by the Subscription Trade Association. In its second year, Recur is a leading direct-to-consumer conference dedicated to subscription commerce.

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Accelerating E-Commerce Growth With Subscriptions

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Best Practices e-commerce webinar

According to McKinsey, subscription e-commerce has grown 100% a year over the last five years. Savvy e-commerce companies are taking full advantage of the subscription model—predictable revenue and deep customer relationships—to gain a competitive advantage and accelerate growth.

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