Subscription Breeds Innovation

Consumer expectations are changing the way merchants run their business, and there’s no better example than Dish Network.  Dish CIO John Swieringa’s recent comments on how the company’s IT group “tries to be a source of innovation for the company, not just an IT shop”, highlights innovations occurring around the subscription model and the monetization of content.  The company has worked closely with Recurly to enable agile subscription billing for their exciting offerings at Sling TV.  And, in a short time, Dish’s approach to streaming video has seen great initial success with more than 250,000 sign ups.

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Amazon’s Conversion Rates - Make Their Results Your Own

A new study by Millward Brown Digital highlights yet another reason why Recurly’s Pay with Amazon can significantly boost sales: customer conversions. Most notably among Prime members, Amazon’s conversion rate is a whopping 74%.  And for non-Prime members, the conversion rate is still at 13% - that’s four times the average conversion rate of 3.32% for online retailers.  If anything, these conversion rates illustrate strong loyalty to Amazon.  
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Staying up the date with Recurly's client libraries

If you're using one of Recurly's client libraries to interface with our API, you're probably concerned with keeping up to date with the latest and greatest functionality Recurly has to offer. Currently, Recurly supports clients for PHP, Ruby, Python, and .Net, all of which are hosted on GitHub. Let's take a few minutes to learn why it's important to watch these libraries, how to watch them, and how to better interact with them.
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Recovered Revenue, Now Right at Your Fingertips

A few months ago, we discussed the methodology behind the revenue that Recurly recovers for you each month.  We heard from many of you who enthusiastically wanted to learn more about this valuable behind-the-scenes feature. Starting today, you'll now see your Recovered Revenue right in your monthly invoice to see just how much money Recurly has helped you gain in the last month.

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Eliminate Payment Friction with Pay with Amazon

It’s never too early to begin planning for the busiest holiday shopping season of the year!  More important than ever, you need to ensure that your online retail website offers the best experience possible for your customers. Providing your customers with a trusted and convenient payment option is essential to that experience. Adding our new Pay with Amazon option to your checkout flow can reduce customer friction and increase confidence.

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Analyzing and Increasing Recovered Revenue for Subscription Billing

In subscription billing, you get paid over time, not up front - so having a stable payment method is crucial. However, credit cards and debit cards, the leading payment methods for subscription billing, often suffer payment declines. Card declines cost you revenue and are a leading cause of customer churn.

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Improve Your Dunning Emails for Subscription Billing

Recurly software uses card updates and automatic retries to recover revenue without intervention by merchants or customers. Recurly recovers an average of 7% of your customer revenue with automatic card updates and automatic retries.

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Reduce Credit Card Declines with Automatic Retries and Dunning Techniques

For many merchants, the #1 feature of Recurly software is the ability to recover revenue and stop churn that would otherwise be lost to credit card declines. 

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PCI DSS 3.1 Standard Released with Immediate Effect

Image courtesy Infosecurity magazine

Recurly is working hard to help educate subscription billing companies about the Payment Card Industry Data Security Standard - PCI DSS. We issued a white paper about PCI DSS V3.0, a recent, comprehensive update to the standard.

Now, right on its heels, PCI DSS Version 3.1 has been released. The new version is effective immediately, but some requirements are future-dated. Recurly customers and others will need to review their system implementations, third-party software, and Internet-connected hardware devices for compliance with the new release.

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Upcoming Changes to the Recurly UI

If you’ve been following the Recurly blog (or if you’re part of our beta testing group), you’ve heard about the ongoing UI Refresh Project. As we get closer to the full launch, we want to take a few minutes to explain what we’re doing and why.

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