Today, I am delighted to announce an important milestone for Recurly: we have been acquired by Accel-KKR, an industry-leading growth equity company. This transaction creates a new partnership which brings together a tremendous set of global investment resources with knowledge from a subscription commerce platform which powers the most recognized subscription brand names in the world.Continue Reading
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A streamlined payment process brings simplicity to your business. It helps reduce churn and build trust with customers.Continue Reading
Think about the last time you paid your electric bill. How were you charged? Chances are the amount you paid depends on the number of kilowatt-hours you consumed the previous month.Continue Reading
Recently, Recurly Chief of Staff, Emma Clark joined Subscription Insider’s Kathy Greenler Sexton to discuss the impacts — both positive and negative — that COVID-19 has had on subscription-based businesses. If you missed out on the webinar, here’s the gist.Continue Reading
PupBox — like many of its puppy customers — was facing growing pains.
No, there wasn’t any shortage of adorable consumers: the subscription box for puppies (and their human owners) has been a hit since 2013.
But PupBox did face high churn rates due to its inability to offer subscribers an incentive to sign up for longer-term plans.Continue Reading
Come join Recurly as we go down under! With millions of transactions per day, BECS is a strong alternative payment method offered in Australia. Via our partnership with GoCardless, Recurly is now able to offer BECS to our merchants, enabling direct debit payments on a new continent.Continue Reading
If you’re wondering if recurring payments and subscription billing are right for your business, consider this: How often do you think of your business as a one-off sale?Continue Reading
These six words succinctly describe Pipefy’s mission: to make work easier and faster through workflow automation and organization. Since Pipefy launched in 2015, companies like Volvo, Wipro, Capgemini, and IBM have embraced Pipefy’s powerful platform. Today, Pipefy is used by doers in over 215 countries.Continue Reading
We’ve all seen those little chat icons that pop up at the bottom of countless web pages, asking if you need any help or want to chat with customer support.
As it turns out, there’s more to chat support than meets the eye. LiveChat, one of the pioneering providers of online customer service software, has been assembling a complete customer service platform since 2002 in order to help over 30,000 companies manage tickets, create AI chatbots, and keep knowledge in a single place.Continue Reading
Recurly is excited to announce support for Bacs via GoCardless. Bacs is a direct debit banking method popular in the United Kingdom. Bacs allows you to pull funds from a shopper’s bank account, skipping the credit card networks altogether. With about 90% of the UK population paying at least one bill using Bacs, it’s a powerful option to give your shoppers the payment methods they prefer.Continue Reading