How to Use Webhooks to Recover Customers

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Best Practices API Webhooks dunning

As noted in a previous blog post, there are different ways to get information out of Recurly, and each option has different pros and cons depending on the specific objective. Using the right tool for the task at hand ensures an efficient use of resources and an improved experience for both you and your customers.

For example, webhooks are a very effective means to obtain information. A webhook is an HTTP callback that occurs when something happens. It’s a simple, automated event-notification system. A web application that has implemented webhooks will POST a message to a designated URL to trigger additional events or notifications.

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“...As a Service” -- It’s Not Just for Software Anymore

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Trends SaaS

These days, software as a service, or SaaS, is the most common way of selling software to both businesses and consumers. It’s easier than shipping physical packages, more cost-effective, and provides a variety of other benefits. Salesforce—one of the most highly valued cloud computing companies in the world, with a market cap of $56.5 billion at today’s writing—staked the future of their entire business on the SaaS model. Back in 1999, the company accurately predicted that their customers didn’t want or need on-premise software. Other software companies followed suit and made the transition to the SaaS model. The subscription model worked, gained traction, and took off.

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Recurly Announces Support for Japanese Yen

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New Features Currency Japanese Yen

Japan: a country steeped in tradition but exceedingly modern, with a storied history and a thriving economy (the world’s third-largest!). Most of us also associate Japan with its unique pop culture, epitomized by the global icon that is Hello Kitty (along with the lesser-known Mumitan); anime and cosplay; novelty cafes; and unusual vending machines.

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Payments Innovation: Don’t Get Left Behind

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Best Practices Payments

Accepting payments is an essential task of any e-commerce business, including of course subscription businesses. Billing subscribers and receiving payments on a recurring basis add a layer of complexity to something that can already be fairly complicated. The world of payments is also tricky—involving infrastructure, complex processes, best practices, and security and compliance—all critical components of recurring billing. It’s somewhat unsurprising then to find out how many companies are unsure of themselves when it comes to payment technology.

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Hulu and Spotify Expand Their Reach in the Competitive Sea of OTT

The streaming media waters have been growing increasingly crowded as of late, and in order to keep their customers happy and fend off the competition, two well-known names in the space, Hulu and Spotify, are making some big changes to their current slate of offerings.

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Read Recurly’s Latest Report on Key Metrics for Subscription Businesses

Recurly is pleased to announce the release of our latest industry report—our Subscription Snapshot—in which we examine a sample set of 25 million subscription transactions to identify the key metrics that a subscription business should monitor and optimize in order to maximize revenue and maintain healthy growth.

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GatherContent Garners Subscribers with Recurly

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Customer Case Studies

GatherContent was developed specifically to meet the content creation and workflow needs of today’s businesses. The platform helps companies create and manage content that’s both structured and portable—and then publish it to any CMS or platform. They launched in London in September 2012 and now have thousands of customers in over 130 countries managing millions of pieces of content.

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Automated Tax Solutions Help Subscription Businesses Go ‘Back to School’

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Best Practices e-commerce Tax

For most of us (okay, everyone in the northern hemisphere), summer is here. We’re thinking about our vacation plans, longer days, warmer nights, and general fun in the sun. Retailers however are thinking about back-to-school. Most consumers do their back-to-school shopping in July and August, so now is crunch time for retailers to get ready. This is because the back-to-school season is the second-busiest time of year for retailers (yes, the holiday season is first), reaching $68 billion in sales in 2015, according to the National Retail Federation (NRF).  

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Recurly to Support Apple Pay on the Web

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New Features Apple Pay

The e-commerce world is abuzz over Apple’s recent announcement from their Worldwide Developers Conference (WWDC) held in San Francisco last week. The big reveal is that Apple Pay will finally be available on the web, beginning this fall. Recurly is excited to announce that we will support Apple Pay on the web, and we are working with our contacts at Apple on the implementation details.  

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From Insurance to Loan Collateral, Financial Services Sees the Potential of IoT

By now, most of us are likely familiar with the Internet of Things (IoT), that network of “smart” devices, embedded with sensors and network connectivity that enables these objects to collect and exchange data. Our Fitbit is an IoT device, as is our Nest home thermostat. And Amazon Prime users have their “Dash” buttons. Phillips makes a smart toothbrush, and there’s even a Bluetooth-enabled thermometer on the market, for those so inclined.

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