Recurly is excited to announce Custom Gateway Routing, an important new capability that gives our customers unlimited flexibility in routing payments—either the initial transaction or subsequent renewal transactions—to a specific gateway. This lets them take advantage of the benefits a certain gateway may offer for specific types of transactions, for example, based on geolocation or for specific products.Continue Reading
Subscribe for Recurly Blog Updates
Thank you for subscribing!
In an effort to combat card not present (CNP) fraud in Canada, Visa has announced an additional card not present mandate. The mandate describes expanded requirements regarding the use of the card verification value (CVV2) for Canadian merchants processing transactions via telephone or through e-commerce environments. Specifically, these changes require the following:Continue Reading
When businesses process a recurring payment using a credit or debit card, they know that a certain percentage of transactions will fail on the first payment attempt. Fortunately, the reason associated with each declined credit/debit card transaction can provide some insights.Continue Reading
Industry analysts have predicted that by 2020, all new software businesses and 80% of historical vendors will offer a subscription option. “What began as a trickle a few years ago has become a stampede of vendors wanting to make a move to a subscription business model,” remarks their analyst.Continue Reading
Yesterday, Recurly held our annual Thanksgiving potluck in our San Francisco and Boulder offices. Our many talented chefs and bakers brought in their favorite Thanksgiving dish or dessert, and we debated whose dish was the most delicious or unusual while sipping sparkling cider. A wonderful time was had by all!Continue Reading
We are excited to announce that Recurly’s Colorado team has moved to a new location in downtown Boulder, just three blocks from well-known Pearl Street. We spent the previous three years in a building right across the way from our new location. Our old office served us well, and we made great memories (and subscription management software) there—and now, we can’t be more excited about our new space.Continue Reading
Industry experts predict that by 2020, all new entrants and 80% of historical vendors will offer subscription-based business models.
Savvy companies are reaping the rewards of subscriptions: high recurring revenue that’s predictable, combined with a competitive and sustainable business model.
For CFOs charged with adding the subscription model to an established business, the challenges can be daunting. Where to begin?Continue Reading
Checkout abandonment is the ongoing bane of ecommerce companies. Many such companies have dedicated product and engineering teams continuously monitoring and finding ways to increase conversion rates at checkout. One key to increasing conversion rates is removing friction.Continue Reading
If you’re an e-commerce business, two of the most dreaded words you’ll hear are “card declined.” When a credit (or debit) card is declined, the sale can’t go through and you don’t earn that revenue. If you’re a subscription business processing a recurring payment, a declined card can also result in involuntary subscriber churn.Continue Reading
The best things in life are free, or so the saying goes. In subscription commerce, free trial subscriptions are a proven customer acquisition tool. By letting prospective subscribers sample your product or service, they can experience your offering before deciding whether or not to subscribe. Offering free trials is particularly popular with digital goods, such as streaming video services, SaaS solutions, or other services accessed via the internet. But many businesses that ship physical goods to subscribers, such as “box of the month” businesses, also provide prospects with a free trial experience before asking them to commit.Continue Reading