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OTT Providers Capture Increasing Share of Viewership

“Binge-watching” is a new term that has joined the lexicon in the past few years. A runner-up for Oxford Dictionary’s Word of the Year in 2013 (the word “Selfie” was chosen instead), binge-watching refers to watching multiple episodes of a TV program in rapid succession. Netflix’s decision to launch all at once the entire first season of their original series, House of Cards, popularized the practice. Viewers in the thrall of the conniving and power-hungry Frank Underwood and his wife Claire wouldn’t have to wait a week for the next episode—and binge-watching officially became a “thing.”

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Going for Omnichannel Gold in 2017

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Trends omnichannel

In a recent study, what kind of customer did 59% of U.S. retailers say were more profitable than others? If you answered “omnichannel customers” then you’d be correct!

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From Art to Science, Subscription Boxes Fill the Bill

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Trends Box of the month

One of the early subscription services that took off and became very popular very quickly is the box of the month. Early entrants include Dollar Shave Club, BirchBox, Loot Crate, BarkBox, Quarterly, and others. These services can be put into three broad categories: Replenishment, Sampling, and Curation.

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Cadillac’s Subscription Service Makes Luxury Accessible

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Trends

Recently, PYMNTS featured an article on the continuing evolution of the subscription model and how it’s impacting new industries in some very unique ways. Recurly’s CEO, Dan Burkhart, joined Karen Webster at PYMNTS to discuss Cadillac’s new subscription concierge service, called BOOK, and what it means for the subscription commerce space.

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The Perils of Online Fraud and How to Fight Back

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Fraud EMV fraud management

In December, Recurly published research on holiday shopping that showed that subscription commerce continues to grow at an impressive pace. This mirrors the overall growth in holiday e-commerce, which industry research indicates grew by 16% over the previous year. Unfortunately, while Santa was bringing more gifts to more people, the Grinch was busy stealing gifts—and revenue—in the form of online fraud.

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For the Love of Retail, This Valentine’s Day

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coupons research gift subscriptions

Various statistics from the 2016 holiday season show that retailers’ holidays were bright, with strong sales both in-store and online. For example, a recent article from eMarketer highlighted data from Retail Metrics which showed overall holiday spending likely rose 4%. Similarly, retail consulting firm Conlumino’s data showed total holiday sales rose 3.8% to $196.1 billion—the biggest growth since 2011—led by a 17.1% increase in online spending.

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Best Practices for API Integrations in Enterprise Systems

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Best Practices API

Application program interfaces—more commonly known as APIs—are increasingly important for building efficient business processes. This is because they allow developers to tailor systems to optimize business processes. They’re also a quantum leap from yesterday's enterprise software tools, which were built and delivered as-is and required endless customization to actually use effectively.

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Winning With OTT: Content Plus Quality

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Best Practices OTT VSOD SVOD

We didn’t need Google’s upcoming launch of their new over-the-the (OTT) streaming service to tell us that OTT is big. Very big. But should anyone doubt that the future of video entertainment is streaming, not cable, Google’s jumping in, with their Unplugged service, should put these doubts to rest.

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Live Webinar: Top 10 Trends for Subscription Success in 2017

In 2017, change will continue to be the only constant. Merely react and you may survive—but to move ahead, you’ll want to innovate.

Join subscription management expert Ben Bowler on Tuesday, January 31st at 10am PT / 1pm ET to discover the top trends impacting subscriptions in 2017—so you can start planning your own innovative strategies to:

  • Keep costly chargebacks at bay
  • Tap the right mobile payment platforms
  • Leverage changing consumption patterns, as consumers choose access over ownership
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The “Netflix Tax” Comes to More Municipalities

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Tax OTT VSOD SVOD

The popularity of various forms of online digital entertainment—such as music, movies and games—has had one unintended consequence that is hitting cities where it hurt: in their budgets. Their response has been dubbed the “Netflix Tax” which we wrote about last December.

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