Monthly vs. Yearly Pricing: An Analysis

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Recurly Research

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Notification of Vendor Data Security Incident

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external-incidents

On Friday, October 5th, Recurly was notified by a vendor, Apollo.io, of a security exposure created in their server environment. Recurly used Apollo to provide Recurly with sales lead and marketing services. Apollo informed us that they believe the data leak included Recurly data such as customer names and contact information. Many of you may have already read about this incident in this TechCrunch article or this Wired article.

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Subscription Benchmarks: Top Payment Decline Reasons

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Recurly Research

There are so many factors that can cause a recurring credit card transaction to be declined: out-of-date or inaccurate card information, insufficient funds or temporary hold, gateway issues, and fraudulent activity, to name just a few. When payments are unsuccessful, subscription businesses can lose subscribers to involuntary churn.

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Practitioners Across Industries Share Best Practices at Upcoming Subscription Commerce Summit

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industry events

With its debut in November 2017, The Subscription Commerce Summit (aka SUBCOM) became the first major conference to focus broadly on the trends and challenges that impact every type of subscription business, from traditional SaaS models to industries that may be newer to subscriptions, such as publishing, streaming media, and e-commerce.

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Adyen + Recurly = Taking Your Subscription Business Global

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Adyen global expansion ebook Recurly Resources

The subscription model is booming. The potential ROI for global expansion is wide open, but many subscription businesses that try to expand globally overlook important issues which can impact their ability to be successful in new markets.

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How Recurly Helps You Acquire New Subscribers

To be successful, subscription businesses need to retain subscribers and continually attract new ones. This is true for both the smallest startup and the largest enterprise. Recurly provides a number of tools to support our customers’ efforts to gain new subscribers.

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Deepen Subscriber Insights With Custom Fields

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custom fields New Features

Modern business software contains a wealth of customer data and has provided for much greater operational efficiency. It’s also added to the difficulty of managing and integrating data across systems. Creating custom data fields can help mitigate this by connecting data across systems. Custom fields can also be used to add data to subscribers’ records to help you better serve them.

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New Subscriber Churn Benchmarks and Why Managing Churn Is Critical

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Recurly Research Churn benchmarks

In the last few weeks, the headlines around subscription commerce have centered on two main players: Moviepass and The New York Times.

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Live Webinar: How To Cross New Frontiers With Your Subscription Business

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Event webinar

The subscription model is booming. Subscription commerce grew more than 100 percent each year between 2011 and 2016, and the growth continues. Savvy companies are reaping the rewards: high recurring revenue that’s predictable paired with a competitive and sustainable business model. The potential ROI for global expansion is wide open, but many who try to take their subscription model global overlook important issues that can make or break success in new markets.

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How Recurly Supports Subscription Box Businesses

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Recurly Resources subscription boxes

The subscription box segment was an early winner in subscription commerce. Whether based on a carefully curated selection of goods or the regular receipt of necessary consumables, subscription boxes have become an enduring success story.

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